FAQs, Fees & Funding Options

  • Our fees follow the current NDIS Pricing Arrangements and reflect standard industry rates for assessment, therapy, documentation and any required travel.

    Families may be able to access support through private health insurance, Medicare plans or the NDIS (for eligible clients).

    Please reach out via email or phone to discuss our full fee structure and the funding or rebates that may apply to you, we’re always happy to help.

  • We welcome and support children with self-managed and plan-managed NDIS funding. We offer a range of services to support children in achieving the goals outlined in their NDIS plan.

    Please note: We are not an NDIS-registered provider, we’re not able to see children with NDIA-managed plans at this time.

    If your child is preparing to enter the NDIS, or you’re unsure how to claim services through the NDIS, we’re here to guide you. We can help you understand the process, navigate the NDIS system, apply for funding, and feel supported as you plan for your child’s needs.

    Read more about NDIS planning.

  • Medicare offers several programs that can help children (and adults) access speech pathology services at a lower cost. Your GP can guide you through the options and help you choose the program that best supports your child and family.

    Chronic Condition Management Plan (CCMP):

    A CCMP is a Medicare program that helps families access allied health support, including speech pathology, at a reduced cost. If your child has a medical condition lasting (or expected to last) six months or more, your GP may be able to create a plan that gives you a Medicare rebate for a small number of sessions each year.

    Note: Plans created before 1 July 2025 can still be used until 30 June 2027.

    What support is available?

    • Families can claim up to five rebated allied health sessionsper calendar year

    • First Nations families may access five additional follow-up sessions

    • These sessions can be shared across different allied health services (e.g., Speech Pathology, OT, Physio, Psychology)

    • The total session count applies across all appointment types; in-person, video, or phone

    • Medicare provides a fixed rebate of $61.80 per session

    Note: Because this rebate does not cover the full cost of therapy, families will have an out-of-pocket gap fee for each session. 

    How to Claim Your Rebate

    1. Pay the full session fee on the day of your appointment

    2. You will receive a receipt containing all required Medicare information

    3. Claim your rebate through the myGov Medicare app or at a Medicare branch

    Your gap fees count toward your Medicare Safety Net, which may reduce your out-of-pocket costs once you reach the yearly threshold.

    You can read more here: Medicare Safety Net Information

    Medicare M10 Items: Complex Neurodevelopmental Disorders & Eligible Disabilities

    This item group provides rebates for speech pathology services for children and young people under 25 years who have a diagnosed “complex neurodevelopmental condition” (including autism) or an “eligible disability”.

    What support is available?

    Families may be able to access rebates on:

    • Up to 8 total assessment services and 20 total sessions per lifetime.

    • Medicare provides a fixed rebate of $87.25 per session.

    • The total session count applies across all appointment types; in-person, video, or phone

    These can be used alongside a CCMP if your child also qualifies for that program.

    Who is eligible?

    Your child may be eligible if they are under 25 and have a confirmed diagnosis of:

    • A “complex neurodevelopmental condition”, or

    • One of the following eligible disabilities, including (but not limited to):

    • Vision loss

    • Hearing loss or auditory neuropathy

    • Deafblindness

    • Cerebral palsy

    • Down syndrome

    • Fetal Alcohol Spectrum Disorder (FASD)

    The eligible list now also includes:

    • Stuttering

    • Speech sound disorders (e.g., articulation, phonology, CAS, dysarthria)

    • Cleft lip and/or palate

    For more information, you can read more here: Complex neurodevelopmental condition and eligibility

  • Under private health extras cover, you can claim assessments and therapy sessions. The rebate amount depends on the individual level of cover. Please contact your health fund provider for further information regarding your level of cover. 

    Note: You cannot claim through both Private Health and Medicare for the same session.

  • Every child develops at their own pace, and it’s normal for parents to have questions along the way. While milestone checklists can be helpful, they don’t always capture the full picture of how a child is communicating in everyday life.

    If you’re unsure, we offer a 30-minute check-up designed to explore your child’s communication skills and help determine whether a full assessment is needed. It’s also a great opportunity to ask questions, and receive clear guidance.

    Click and explore these trusted resources on early communication and developmental milestones:

  • These are some signs which may suggest a child could benefit from speech pathology support:

    Speech clarity challenges
    Difficulty pronouncing certain sounds or being understood by others.

    Understanding language
    Trouble following instructions or understanding simple questions.

    Early communication delays
    Late to talk or slower to use early words and gestures.

    Limited vocabulary
    Using fewer words than expected for their age.

    Sentence building
    Difficulty forming sentences or expressing thoughts clearly.

    Social interaction
    Challenges forming or maintaining friendships or connecting with peers.

    Stuttering behaviours
    Repeating sounds and/or words, stretching sounds, or “getting stuck” when speaking.

    Play skills
    Limited engagement in play (such as imaginative play) or difficulty joining in or sustaining play with others.

    Intentional communication
    Not initiating communication or responding to others during interactions.

    Early literacy
    Difficulties with reading, spelling or writing at school.

    Feeding: Read more

  • Deciding whether to see a speech pathologist or take a “wait and see” approach can feel overwhelming. Every child develops differently, and it’s not always easy to know what the right next step is. Considering a few key factors can help you make an informed decision that supports your child and your family.

    Your insight matters
    Parents often notice changes or challenges long before they show up in formal assessments. Your concerns, instincts, and day-to-day observations are an important part of deciding whether support may be helpful.

    Impact on everyday life
    Think about how your child’s communication or learning differences affect daily activities. If challenges are ongoing or creating frustration for your child or family, therapy may offer support and strategies to make everyday life easier.

    Early signs to consider
    Early support may be helpful if you notice:

    • Delays in communication or developmental milestones

    • Difficulties understanding or following instructions

    • Challenges with play, self-care, emotional regulation, or social connection

    • A family history of developmental differences

    Why early support helps
    Early intervention doesn’t mean something is “wrong.” It’s about offering support when skills are still developing and change is often easier. Rather than “wait and see,” we prefer a “support and see” approach, providing guidance, strategies, or therapy that meets your child where they’re at and supports their overall development.

    Next steps
    An assessment is the best way to understand your child’s strengths and needs and decide what support may be helpful. If you’re unsure, you may wish to book a 30 minute check-up, where we can discuss your concerns, observe your child, and help you decide whether a full assessment is needed.

    If you’d like to learn more, you can contact us or read more about our assessment process on our home page.

  • No referral is required.

    Families can contact us directly. Some funding options (e.g., Medicare plans) do require a GP referral, but booking an appointment with us does not.

  • Yes. We partner with schools and early childhood services to provide speech pathology support on-site. This can include screening assessments, individual or group sessions, staff training, classroom recommendations and creating communication-supportive learning environments.

    If your school or early learning setting is interested in tailored speech pathology services, please contact us to discuss available programs and scheduling.

  • Yes. With your consent, we can work closely with educators, psychologists, OTs, paediatricians and other members of your child’s support team to ensure consistent, coordinated care.

  • No special preparation is needed. We’ll provide you with a social story you can read with your child beforehand to help them know what to expect. Sharing your child’s interests, routines and any concerns ahead of time also helps us tailor the session.

  • We support children of all ages, across a wide range of communication and learning needs.

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